Shipping policy

Free Shipping Australia-Wide
At Rug N Roll, we offer free shipping across Australia on all rug orders, ensuring a hassle-free shopping experience.


Processing & Dispatch Times

  • Orders are processed within 3 business days after payment confirmation.
  • Once dispatched, you will receive a tracking number via email.

Estimated Delivery Times

  • Metro Areas: 7-10 business days
  • Regional & Remote Areas: 10-14 business days
  • Custom-Sized Rugs: May take longer, depending on production time.

Please note: Delivery times may vary due to external factors such as carrier delays, holidays, or high-demand periods.


Tracking Your Order
Once your order has been shipped, you will receive a tracking number to monitor your delivery status. If you haven’t received tracking details, please check your spam/junk folder or contact us.